Why Choose TMIW?
Experience
Our experience in the private and public sector, together with experience both nationally and internationally, gives us a unique perspective when it comes to the way we approach all aspects of IT Support. From the simplest task to the most complex we strive to implement a simple, but efficient framework, that allows for a consistent response time always.
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Philosophy
We are big believers in working smarter. It doesn't matter how hard you work, all industries will inevitably be constrained by time and money. Throughout the years it has become obvious that implementing smart policies and procedures for day to day activities will aid in increasing efficiency and productivity.
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Communication
Good communication skills is not something typically associated with IT Support. In TMIW we pride ourselves in breaking that stereotype and place a high importance in maintaining good communication with all members of the organisation. For technology to be effective it needs to work at all levels and the best way to accomplish this is to understand the needs of the users.
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Protocols and Processes
Keeping up with technology may be one of the greatest challenges today. Not only are we seeing a very quick turnaround of technology, but also new ways to utilise and leverage existing platforms. It is for this reason that we strive to constantly test new technologies, consider the impact this would have on end users and develop new protocols and processes that would provide the be most efficient ways to implement them.
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Vision
At TMIW we strive to further enhance our products and service delivery at all times, and as such, it is of utmost importance that all members of our team are constantly learning new skills being on both a formal or informal training perspective.